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Wednesday, 21.06.06

Relay calls

The more I use the relay calls, the more I hate it because the other end kept hanging up when the operator was explaining the relay system to the other end, as they are explaining it to them they hung up on me as follows

Connecting to relay agent URRELAY CA 1249F NBR TO DIAL PLS QQ GA DIALING (800) 777-4681 PLS HLD… Ringing 1… Sprint now with Nextel. this call maybe monitored and recorded for quality purposes. To become a new sprint customer press 1. If you ar e an existing customer press 2.

2 ga

To add upgrade or change services press 1. For all other service needs press 2. ga

2 ga

Please enter your spring pcs phone number area code first ga

xxx xxx xxxx ga

Ringing 1… Just so you know the total due in your account is 0. I’ll transfer you you. Please enter the last 4 social security number ga (holding)

xxxx ga

…(holding)

err xx

(ANS) (F)

xx ga

( EXPLAINING RELAY… ) (hung up) WOULD YOU LIKE TO PLACE ANOTHER CALL QQ GA

Situtations like this above is becoming more and more common to me, I am seriously considering taking this matter from this point forward into the legal action because I believe it constitutes as discrmination to Deaf people like me according to ADA (American Disablities Act).

unimike - pencil 17:55:28 - Deaf Rights - pencil permalink -